Privacy Policy

Privacy Policy

Introduction

Welcome to https://portapotties.ecojohns.com (hereafter referred to as “Portapotties,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from users who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://portapotties.ecojohns.com.
  2. Any mobile or desktop applications developed by us and made available for download.
  3. Online services and products offered through our platform.
  4. Interactions between users and our digital assets, whether direct or via third-party integrations.

However, please note that this policy does not extend to external platforms, apps, or services accessed through links on our site, as these entities have their own privacy policies that govern their data handling practices.

Processing Activities

This policy outlines our data processing activities when users:

  1. Utilize our applications and services as authorized users.
  2. Visit our website(s) linked to this Privacy Policy.
  3. Engage with us through various communication channels, including emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect diverse categories of personal data to enhance user experiences and deliver tailored services:

  1. Account Information: Details required to create and manage your account, such as usernames, passwords, email addresses, and profile pictures.
  2. Payment Information: Credit/debit card details, billing addresses, and payment history for transactions made through our platform.
  3. Financial Information: Data related to your financial status or transactions, if shared voluntarily, for specific services.
  4. Purchase Information: Items bought, purchase dates, quantities, and associated prices for order processing and analytics.
  5. Mobile Device Identifiers: Unique device IDs, operating system information, and mobile network data from your smartphone or tablet.
  6. Location Data: GPS coordinates and location-based services data to provide personalized content and services.
  7. Feedback: Comments, reviews, and responses provided by users to improve our products and services.
  8. Social Media Information: If you choose to connect your social media accounts, we may collect data from these platforms (e.g., name, profile picture, connections).
  9. Product Information: Details about products viewed, added to carts, or purchased on our website.

We obtain this information through direct user input forms, interaction with our applications and websites, and automated technologies like cookies and tracking pixels. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their respective privacy agreements.

Cookies and Similar Technologies

We employ cookies and similar technologies for various purposes:

  1. Strictly Necessary: These cookies are essential for the basic functionality of our website and applications, ensuring a seamless user experience. They enable features like login sessions and shopping carts.
  2. Preference and Analytics: We use these cookies to remember your preferences, language settings, and provide personalized content. Analytics cookies help us understand user behavior to enhance our services.
  3. Third-Party Cookies: External services may place cookies on our site to track analytics, serve targeted ads, or facilitate social sharing features. Users can manage non-essential cookies through our Cookie Manager.

Data Retention and Deletion

The duration for which we retain personal data is determined by legal requirements and the purpose of collection:

  1. We keep account information and transaction history as long as your account remains active or until you request its deletion.
  2. Financial and payment data may be stored for a period longer than required due to tax regulations, but not exceeding the statutorily mandated periods.
  3. Once the retention period expires or upon request, we securely delete or anonymize the data to prevent re-identification.

Security Measures

We implement robust security practices to safeguard your personal data:

  1. Encryption: We employ encryption for data at rest and in transit to protect against unauthorized access.
  2. Third-Party Processing: We engage secure third-party service providers to process sensitive data on our behalf, ensuring they adhere to strict privacy standards.
  3. Regular Audits: Periodic security audits and penetration testing help identify and mitigate potential vulnerabilities.

Children’s Privacy

We do not knowingly collect or target personal data from children under the age of 18. Our services are designed for a general audience, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights (Subject to Local Privacy Laws)

Depending on your jurisdiction, you may have various rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data, subject to legal exceptions.
  4. Restriction: Limit our processing of your data in certain circumstances.
  5. Portability: Receive your personal data in a structured, commonly used format for transfer to another controller.
  6. Objection: Object to the processing of your data where we rely on legitimate interests or consent.
  7. Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.
  8. Data Appeals and Complaints: File complaints with relevant supervisory authorities and seek redress for perceived privacy violations.
  9. Withdrawing Consent: Revoke your consent for specific data processing activities at any time.

To exercise these rights, please contact our dedicated privacy team through the channels provided in this policy.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website. We encourage users to periodically review this page for the latest information on our privacy practices.

Contact Information

For any questions, concerns, or requests related to your privacy:

We value your trust in our commitment to protecting your privacy. By using our services, you signify your acceptance of this Privacy Policy.